Returns Policy

Return Policy

We want you to love your purchase, but if you're not completely satisfied, we’re here to help.

Eligibility for Returns

• Returns are accepted within 15 days of the delivery date.
• Items must be unused, unworn, and in their original packaging/condition.
• Proof of purchase (such as your order number or receipt) is required.

Return Shipping

• Customers are responsible for the cost of return shipping.
• We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
• Customers are responsible for packaging the items securely and properly to avoid damage during transit, if the package is damaged upon receival we will reject and not process your return.
  
• If the item returned is not in original condition or packaging, we will reject and not process your return.

Non-Returnable Items

The following items are non-returnable:

• Gift cards
• Final sale items
• Customized or personalized products

How to Start a Return

To initiate a return, please contact us at officialaccessoriesproshop@gmail.com with your order number and reason for return. We will provide further instructions.

Refunds

• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original method of payment within 5–10 business days.